Frequently Asked Question - FAQ

You can get a quote by searching for your pick-up and drop-off locations on the booking box in Book a Car page. For final price, please be sure to complete the number of passengers traveling, and luggage. (Both arrows of your trip if you are booking a return transfer). All the results are actual services available for your transfer, and all prices are the total price for all passengers traveling, and are based on the full travel details you provided. If you need help getting a quote for your transfer, or if you're having trouble finding available services, please contact us using the form in our Contact Us page on our website.
You can make a booking by selecting a Book a Car page. Next, you enter the pickup place and destination place, passenger and payment details, and click confirm. Your booking is made once you see your booking confirmation page. Plus you will receive an email confirming your booking. If you need help making a booking, or if you're having trouble with your payment, please contact us using the form in our Contact Us page.
All prices are inclusive of taxes, tolls, airport parking, admin fees, fuel, environmental surcharges, and any other extra surcharges that we would charge for a basic transfer. Private transfers include any fees for meet and greet services. Additional requirements such as baby seats and extra luggage allowances may incur an additional cost. On our booking system is the field to add baby or booster seat and the cost will be added automaticly after you add this option in your booking.
At this time online bookings generaly must be made at least 24 hours ahead of travel. If you need to book transfers for travel within 24 hours and no service is available, please Contact Support using Contact page on our website, and our team will assist you with the booking.
Yes, but only if the multiple pickups or drop off is on the way between first pickup and final destination drop off with short distance between pickup or drop off place to each other. On our booking system is the option for additional stops, when you choice the number of stops, then to each number you need to add the adress details. The charges coming automaticly after adding any one additioanl stop. (approx 20 - 30 AUD or GBP). If this is not what you want, please visit Contact Us page using the contact form on our website.